TERMS & CONDITIONS

By hiring one of our floats or trailers you are agreeing to the following Terms & Conditions in full:

  • Our responsibility – to provide a safe, well maintained, road worthy horse float or trailer

  • Your responsibility – to ensure the float/trailer is hooked up to your vehicle correctly; that you meet legal towing weight restrictions for your license class; that your horse or product is transported in a safe, sensible manner; and to contact us immediately should an issue arise

  • Customers must supply full contact details (phone number, email and address) along with a copy of their current full driver’s licence. All possible drivers must provide this information.

  • All bookings require a $20 non-refundable deposit must be made into our account to secure your date.

  • Hire must be paid in full into our bank account prior to collection or cash upon collection.

  • In the event of a cancellation a refund will be made in the same method as initially paid minus the $20 non-refundable deposit.

  • Cancellations made over 48 hours from the booking commencement can be transferred in full to a future available date without loosing the deposit.

  • Floats/trailers must be returned clean – a $40 cleaning charge applies when not. This is also an optional extra if you do not want to clean it yourself

  • In the event of a late return (into the following day), the customer is responsible for any additional hire fees occurred. Should the late return mean another customer is unable to collect the float/trailer, then the customer will be responsible for paying the total value of the lost hire in full

  • In the event of damage caused to the float/trailer by a previous customer means a float/trailer is no longer available for your booking, Ararimu Float & Trailer Hire will offer you an alternative float/trailer at the same price as your original booking. If an alternative is not available, Ararimu Float & Trailer Hire will refund your booking in full (including deposit) in the same method as originally paid. Lost entry fees or other costs will not be reimbursed.

  • The customer is responsible for all damage. A $500 insurance excess applies for any damage that occurs while the float/trailer is under your care. Should the repair be less than $500 we will invoice you for the applicable amount. Normal wear and tear does not apply.

  • In the case of theft, the customer is responsible for the replacement value of the float/trailer in full.

  • Concession cards – any 5 hires (week day or weekend, mixed is fine; half days do not apply) will earn a 50% discount off a 6th full day hire. Discount is valid for 3 months from date of issue and is subject to availability

Contact

Alice O’Donoghue

027 696 9642

Dale O’Donoghue

027 316 4122

11 Nairn Rd

RD 3

Hunua

Auckland

info@ararimuhire.co.nz

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© 2018 by Ararimu Hire

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

If you don’t want us to process your data anymore, please contact us at ararimuhire@gmail.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.